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As we navigate this global health pandemic and all of its consequences, Calabash Solutions has taken a number of actions to keep its team and clients safe:

  • Domestic travel is limited to critical travel only.
  • All international business travel has been suspended.

  • Meetings considered non-essential are held virtually.
  • Due to Australian Government requirements that business meetings comply with heightened public health and hygiene practices (i.e. 1.5 metres physical distancing, no physical contact, good traffic flow, crowd minimisation, etc.), our face-to-face training sessions have been cancelled until further notice.

Like all small consulting agencies, we do not know when we will be able to resume our face-to-face training. We are, therefore, shifting all of our training content online. This is a time consuming process. We hope that you will support us by registering for our online course health care-related privacy module now and / or our empathy** module as soon as it is available.

A brief extract from Lecture 1 of our Empathy for Health Care Workers training module is shared below:

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The current contents of our Empathy for Health Care Workers module includes:

  • Introduction -- why empathy is important for clinical and non-clinical health care workers.
  • Lecture 1: defining empathy -- what empathy is and is not.
  • Lecture 2: Building blocks of empathy -- the neurological, psychological and social building blocks of empathy.
  • Lecture 3: Empathy at work -- why ignoring empathy is bad for good health outcomes.
  • Lecture 4: Issues, questions, limitations -- from the backlash against empathy to the need to recognise neurological diversity as well as Western bias.
  • Lecture 5: Wrap-up -- a quick recap of the module.

** We are currently updating our Empathy for Health Care Workers training module to address some of the issues and challenges to empathetic health care presented by the Covid-19 pandemic. Obviously, this is a complex topic. We will post a link to Udemy as soon as we publish our updated module.

Stay safe. Be well.

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