Our Privacy Profile
If you work in health care, this online training course, designed for health care workers, looks at your privacy obligations under the Australian Privacy Act and how you should be handling your patients’ personal information.
The Role of Insurers
Can Insurers play a role in protecting personal information?
There was a time when Insurers charged smokers higher premiums. Should Insurers charge higher premiums for companies who are reckless with the personal information they hold?
Data Retention Policy
Holding on to personal information for longer than is necessary or warranted introduces significant privacy risk to organisations.
Complying with a data retention policy will make a difference to the scale of a data breach.
Data Breach Notices
Companies who experience a data breach need to provide more open, honest and helpful messaging to impacted individuals.
The formulaic nature of data breach notifications needs to be revisited.
Privacy is Not Security
Privacy and security are related, and complement each another, but they’re not the same thing.
There are 13 Australian Privacy Principles, one of which relates to safeguarding personal information.
Conflating privacy and security is both dangerous and wrong.
Our Empathy Profile
Empathy in Health Care
Empathy is an important skill for Health Care Workers, both clinical and non-clinical.
Empathy skills are sometimes dismissed or perceived as irrelevant to clinical practice.
What Empathy Is Not
The best definitions of 'empathy' draw on psychology, neurobiology and philosophy.
It is important to know what 'empathy' is not.
Ubuntu, an African philosophy of compassion, humanity and social responsibility can help shape how we respond to a pandemic.