Outsourcing, a business practice that emerged in the post-WW2 boom decades, is today still evolving in form and function. Originating in 1950s and 60s, outsourcing’s first wave mostly involved a contractual agreement between two firms, located in the same city and time zone, with Firm A...

In response to the Australian Competition and Consumer Commission’s Digital Platforms Inquiry report, the Government committed to undertake a review of the Privacy Act 1988 (Cth) (Privacy Act) and consult on options for implementing a number of privacy-specific recommendations to better empower...

The National Health (Privacy) Rules 2018, a legislative instrument made under section 135AA of the National Health Act 1953, requires the Office of the Australian Information Commissioner (OAIC) to issue privacy rules for how Services Australia and the Department of Health handle Medicare...

On 12 December 2019, the Attorney-General announced that the Australian Government would conduct a review of the Privacy Act 1988 (Privacy Act) “to ensure privacy settings empower consumer, protect their data and best serve the Australian economy”. Members of the public, businesses, non-profit...

Unchecked assumptions can have a negative impact on health care outcomes. Built into the processes and tools used in everyday clinical and health care settings are unchecked assumptions about people and groups. It is particularly important for practice managers to spend time thinking about the...

The Data Availability and Transparency Bill 2020 (the DAT Bill) authorises and regulates controlled access to Australian Government data. Safeguards are embedded in the DAT Bill to ensure data is managed securely, including frameworks for risk management, transparency, and accreditation of...

Today, on World Sight Day, take a moment to think about this fact: more than a billion people cannot see well because they lack access to glasses. Without the ability to see clearly, daily personal activities, interactions with others, the ability to access public services, find work, earn a...

As the Covid-19 pandemic continues to infect millions and kill far, far too many people, we thought we'd share with you a few publicly available insights which have helped us think about the role of empathy during this pandemic. Why the Covd-19 pandemic is a real test of our empathy Link: NPR:...