• CALABASH SERVICES

    Listen. Train. Consult. Improve. Humanise.

  • Patient privacy and clinical empathy are our two core areas of expertise.
    • We assess privacy programs.
    • We work with companies to help protect the personal information they hold.
    • We help you be more compliant with the Australian Privacy Principles.
     
    Our training in clinical empathy and patient privacy is available online and face-to-face.
    • We conduct qualitative research with patients and carers to understand their experiences of health care.
    • Drawing on our narrative research insights, we develop practical training for health care workers.
  • PRIVACY SERVICE OFFERINGS

    Train. Assess. Comply

    Online & Face-to-Face

    Training

    Privacy Training

     

    We provide both online and interactive, classroom-based privacy training.

    Compliance

    Assessments

    Privacy Assessment

     

    We assess companies' compliance with the Australian Privacy Principles, via onsite interviews and reviews of your privacy programs.

    Compliance

    Heat Map

    Privacy Reporting

     

    Using our tailored privacy compliance heat map, we highlight areas of weak privacy compliance.

    Templated

    Processes

    Privacy Templates

     

    We work with you to strengthen gaps and develop compliant privacy programs for your company.

  • Calabash Empathy training

    Practical. Patient-Centred.

    Clinical empathy is a set of cognitive, affective and communicative skills which humanises health care systems.
    At the core of our training is the patient’s experience.
     
    The goal of the training in clinical empathy skills is to support health care workers deliver compassionate care.
  • Patient Research

    Spoken Stories. Narrative Research.

    Putting patients at the centre of health care services

    Patient journeys

    Listening to patients, their families and carers is our point of departure.

  • CONTACT US

    Contact us for your privacy compliance, training, and health care research needs.